Privacy Policy for Industrial Water Equipment Ltd

Industrial Water Equipment Ltd (“We,” “Us,” or “Our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website and purchase goods online. Please read this policy carefully to understand how we handle your information.

  1. Information We Collect:

    a. Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and billing information when you make a purchase on our website.

    b. Website Usage Information: We may collect information about your interactions with our website, including IP addresses, browser types, operating systems, and pages viewed. We use cookies and similar technologies to gather this data.

  2. How We Use Your Information:

    a. Order Processing: We use your personal information to process and fulfill your orders, including shipping and billing.

    b. Customer Support: We may use your information to provide customer support and assist with any inquiries or issues you may have.

    c. Marketing: With your consent, we may send you promotional emails about our products, special offers, and events. You can opt-out of these communications at any time.

    d. Improving Our Services: We use website usage information to analyze trends, improve our website’s functionality, and enhance the user experience.

    e. Legal Compliance: We may use your information to comply with legal obligations, such as tax reporting or responding to lawful requests from law enforcement.

  3. Information Sharing:

    a. Third-Party Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, ship orders, and provide customer support. These service providers are contractually obligated to protect your data and use it solely for the purposes specified by us.

    b. Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, as well as that of our customers and business partners.

  4. Data Security:

    We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  5. Your Rights and Choices:

    a. Access and Correction: You have the right to access and correct your personal information held by us. You can update your account information by logging into your account on our website.

    b. Opt-Out: You can opt out of receiving marketing communications from us at any time by following the instructions provided in our emails or contacting us directly.

  6. Children’s Privacy:

    Our website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age.

  7. Changes to this Privacy Policy:

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with a revised effective date.

  8. Contact Us:

    If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at [Insert Contact Information].

By using our website and purchasing goods from us, you consent to the practices described in this Privacy Policy.

Last Updated: [19.09.2023]

Industrial Water Equipment Ltd
Ravenstor Road