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Technical Information

Water Softeners

What is a water softener?

The idea of a water softener is simple. The calcium and magnesium ions in the water are replaced with sodium ions. Since sodium doe not penetrate out in pipes or react badly with soap, both of the problems of hard water are eliminated. To do the ion replacement, the water in the house runs through a bed of small plastic beads or through a chemical matrix called Zeolite. The beads of Zeolite are covered with sodium ions. As the water flows past the sodium ions, they swap places with the calcium and magnesium ions. Eventually, the beads or Zeolite contain nothing but calcium and magnesium and no sodium, at this point they stop softening the water. It is then time to regenerate the beads of Zeolite.

Regeneration involves soaking the beads or Zeolite in a stream of sodium ions. Salt is Sodium Chloride, so the water softener mixes up a very strong brine solution and flushes it through the Zeolite or beads (this is why you load up a water softener with salt). The strong brine displaces all the calcium and magnesium that has built up in the Zeolite or beads and replaces it again with sodium. The remaining brine plus all the calcium and magnesium is flushed out through a drainpipe. Regeneration can create a lot of salty water- something like 25 gallons (95 litres).

What sort of salt could I use for my water softener?

For water softening, three types of salt are generally sold: -
Rock salt
Solar salt
Evaporated salt

Rock salt as a mineral occurs naturally in the ground. It is obtained from underground salt deposits by traditional mining methods. It contains between ninety-eight and ninety-nine percent sodium chloride and a water insolubility level of about 0.5-1.5%, bring mainly calcium sulphate. Its most important component is calcium sulphate.

Solar salt as a natural product is obtained mainly through evaporation of seawater. It contains eighty five percent sodium chloride. It has a water insolubility level of less than 0.03%. It is usually solid in crystal form and sometimes solid in pellets.

Evaporated salt is obtained through mining underground salt deposits of dissolving salt. The moisture is then evaporated, using energy from natural gas or coal. Evaporated salt contains between 99.6 - 99.99% sodium chloride.

Rock salt contains a lot of matter that is not water-soluble. As a result, the softening reservoirs have to be cleaned much more regularly. Rock salt is cheaper than evaporated salt and solar salt, but reservoir cleaning may consume a lot of time and energy.

Solar salt contains a bit more water-insoluble matter than evaporated salt. When one makes a decision about which salt to use, consideration should be given to how much salt is used, how often the softener need a cleanout, and the softener design. Is salt usage is low; the products could be used alternatively. If salt usage is high, insoluble salts will build up faster when using solar salt. Additionally, the reservoir will need more frequent cleaning. In that case, evaporated salt would be recommended.

It is generally not harmful to mix salts in a water softener, but there are types of softeners that are designed for specific water softening products. When using alternative products, these softeners will not function well. Mixing evaporated salt with rock salt is not recommended as this could clog the softener reservoir. It is recommended that you allow your unit to go empty of one type of salt before adding another to avoid the occurrence of any problems.

Salt in usually added to the reservoir during regeneration of the softener. The more often a softener is regenerated, the more often salt needs to be added. Usually water softeners are checked once a month. To guarantee a satisfactory production of soft water, the salt water should be kept at least half-full at all times.
Before salt starts working in a water softener, it needs a little residence time within the reservoir since the salt is dissolving slowly. When one immediately starts regeneration after adding the salt to the reservoir, the water softener may not work according to standards. When water softening does not take place, it could also indicate softener malfunction or a problem with the salt that is applied.

What is a simplex water softener?

A simplex water softener consists of one vessel containing ion exchange resin. Once the iron exchange resins are exhausted, the water softener will go into the regeneration sequence. During the regeneration sequence that takes about two hours, there will be no water passed through the softener to service. If the water softener is time controlled, it is possible to set the regeneration time to 3am when there is usually no requirement for water. If the water softener is a water meter controlled unit, it is more difficult to gage what time the water softener will regenerate. If a continuous supply of softened water is required, it is advisable to install a duplex water softener.

What is a duplex water softener?

A duplex water softener consists of two vessels containing ion exchange resin, once the first column of resin has exhausted and goes into regeneration, the second column goes into service. This maintains soft water to service at all times. Duplex water softeners are usually water meter controlled but in some cases, duplex water softeners can be time clock controlled.

What is water-softening resin?

During the softening process, water is passed through a column of ion exchange resin. The calcium and magnesium ions present in the water are exchanged on the resin beads for an equivalent amount of sodium ion. The softened water exiting the water softener is significantly higher in sodium than the raw water. This basically is “The ion exchange process”.

The exchange of hardness for sodium is not perfect or complete. A small amount of ‘hardness’ usually passes through the softener in the treated water. However, testing of the softened water discharging from a properly operating softener unit for hardness at this stage will usually not detect the trace amount of hardness. Eventually, more and more hardness will escape in the water and can be detected using a normal hardness test kit. At some stage, it will be necessary to rejuvenate or regenerate the resin so that the quality of the softened water can be maintained at the required standard.
Regeneration of the resin is achieved by passing a solution of salt (Brine or Sodium Chloride) through the resin to displace the calcium and magnesium ions that have been taken up by the resin beads from the water. The sodium from the brine replaces the calcium and magnesium ions on the resin. When this process is complete, the resin can be used again for softening water.

Generally, the more efficiently the brine is used, the more efficiently the hardness is displaced from the resin. For more demanding applications such as softening boiler water, more brine needs to be used. This is to minimise the amount of resin that is left on the resin when the softener is brought back into service. If insufficient brine is used, hardness leakage from the softener will be higher.

Water softening resin selection

A variety of ion exchange resins can be used for water softening. They are the heart of the water softener. When hard water that contains calcium and magnesium (the primary hard water constituents) passes through a bed of resin, calcium and magnesium are removed from the water. Together these impurities are referred to as the total hardness (TH) of the water.

Depending on the accuracy needed, the water hardness can be tested by trillion or by the simpler dropper bottle test. The result for the total hardness test can be as either parts per million (PPM) of hardness, or grains per gallon (GPG) or even milligrams per litre (MD/L), and usually expressed as Calcium Carbonate (CaCO3). (Grains per US Gallon x 17.118 = parts per million).
Household water containing less than 1 grain per gallon, or (17.1ppm total hardness as CaAo3) is generally considered to be soft water. However, water for industrial or commercial use (e.g.- boiler feed water or other more demanding applications) may require the water hardness to be reduced to less than 1ppm total hardness.

In both cases, similar softening processes can be used. To achieve the lower lever of total hardness required for the industrial application, the design for the industrial and commercial units is likely to be more stringent.
In addition to removing hardness from water, ion exchange resins will also remove soluble iron from the water. It is therefore important to test water for presence and quality of soluble iron. Standard resins are generally limited to a maximum of 3ppm of soluble iron. The resin can be applied to remove a higher amount of iron providing steps are taken to ensure iron fouling does not occur. Iron fouling could occur by removal of the iron before the water has been fed through the resin or by applying a resin-cleaning chemical during the regeneration process.

What is ion exchange?

Most common ion exchange systems use a Zeolite resin bed and simply replace unwanted ions (Ca 2+ and Mg 2+) with benigin (soap friendly) sodium or potassium ions. This is the common water softener. A more rigorous type of ion exchange swaps hydrogen (H+) ions for unwanted cations and hydroxide (OH-) ions for unwanted anions. The result is H+ + OH- - > H 2 O. this system is recharged with hydrochloric acid and sodium hydroxide. The result is essentially deionised water.What is a brine tank?
The brine tank is a tank in which the salt is held and mixed in order to produce a brine solution for the water softener to regenerate.

What are the advantages of having a domestic water softener?

Along with the obvious advantages that softened water has upon a household (less need for soaps and chemicals, healthier hair and skin, protection of water using equipment) there are also some great advantages that could in turn save money.

Having soft water saves you money. When your water is soft, you can use much less soap and fewer cleaning products. Your budget will automatically reflect the savings.

Your plumbing will last longer. Hard water can cause a build up of scales from a build up of mineral deposits. Over time, pipes can clog, water flow can diminish and water pressure can be reduced. This doesn’t happen with soft water. Soft water is low in mineral content, therefore doesn’t leave deposits in the pipes.
Your hot water heater will last longer. Scale and lime build up created by minerals will not occur if your water is soft. This concludes to a prolonged life of your hot water heater. Another advantage is that by preventing deposits in your hot water heater, it will cost approximately 20% less to heat the water that your family will use. At the end of a year, these savings can really add up.

Most water using appliances will last longer. From your coffee pot to your humidifier, soft water inhabits a build up of minerals and adds life to these products.

What is softened water?

Softened water is water that has a low calcium and magnesium content. Water hardness usually means less than 100 ppm or 6 grains, also water that has gone through a water softener. Pools and spas should never be filled with soft water from a softener. Water with less than 100 ppm of hardness should be increased to a minimum of 150 to 200 ppm using calcium chloride

What is hard water?

We call water ‘hard’ if it contains a lot of calcium or magnesium dissolved within it. Domestically, hard water causes TWO problems.

It can cause scale to form in the inside of pipes, water heaters kettles and so on. The calcium and magnesium precipitate out of the water and sticks to things. Eventually, pipes can become completely clogged.
It reacts with soap to form a sticky scum and therefore reduces soaps ability to form lather.
To correct all the problems of hard water, it is essential to either filter the water by distillation or reverse osmosis. These processes will remove the calcium and magnesium from the water. The outcome of this would be achieving a production of soft water. An alternative option is filtration. Although affective, filtration would be extremely costly to use throughout the household on a regular basis.

What else will a water softener remove?

Water softeners will remove nearly all the calcium and magnesium from the raw water during the softening process. Softeners will also remove up to 10 ppm of iron and manganese. Water supplies with high levels of iron and manganese (greater than 10 ppm) may need pre-treatment to prolong the lifespan of a water softener.
How long will water softeners last?
A quality water softener, such as the softeners available from Industrial Water Equipment LTD can last for tens of years. However, it is usual to replace the ion exchange resins within the water softener once they have been exhausted. This is usually between 4 and 7 years, depending on the incoming water hardness and other variable factors.

Do water softeners need to be serviced?

It is usual to have water softeners serviced once a year for domestic water softeners and twice a year for industrial water softeners.

How can the operation of a water softener be tested?

There is wide range of water hardness kits are available from Industrial Water Equipment LTD.

Disinfection treatment explained


Under certain conditions when contaminated water sources in particular are being fed to ion exchange systems the resins may become fouled either with bacteria or algae.
Where contamination of resin beds is observed one of the following procedures can be considered:

Peracetic acid

Peracetic acid, a derivative of hydrogen peroxide, displays a very wide bandwidth of attack against microbes.
Research has shown that peracetic acid will be used to an ever-increasing degree in the field of human medicine due to its bacterial, fungicidal, spo-ricidal and anti-virus action.
Because of the wide spectrum of attack peracetic acid has been shown to be very suitable as a wide bandwidth disinfectant for deionsers. (Result of work done by Degussa Technical Applications Department in conjunction with Chemiewerk Homburg).
Using a peracetic acid solution of strength 0.2% (in water, with a reaction time of one hour), -a slime concentration of 104 -1 05/ml- including mould-was reduced to almost zero. The short rinsing time after using peracetic acid is of importance (typically about 45 minutes or 10-15BV).
In addition to the excellent disinfection action, peracetic acid (according to experiments) has a minimal effect on the ion- exchange properties of cation or anion resins.
If peracetic acid is used as a disinfectant the following procedure should be followed for both cation and anion resin:-
Ensure anion resins are fully exhausted as peracetic acid performs best at a pH below 8.
Make up one bed volume (BV)* of peracetic acid solution containing 0.2% peracetic acid.
Inject 1 BV of disinfectant at a flow rate of SBV/h, with displacement discharged to drain.
When all the peracetic acid has been injected close all valves and retain the disinfectant for at least ONE HOUR to soak the resin and pipe work.
Carry out a displacement rinse using raw water for at least 60 at 5BV/h, followed by a fast flush for 30 minutes. Regenerate the resins once and return the unit to service.

Formaldehyde

If formaldehyde is to be used as disinfectant the following procedure should be followed:-
Make up 3BV* of formaldehyde solution containing 0.5% formaldehyde. Commercial formaldehyde (called formalin) contains 40% formaldehyde and should therefore be diluted approximately 80 times. Alternatively arrange the regenerant injection system to provide a solution of injection strength 0.5%. The ion exchange plant manufacturer will provide advice as to how this can be accomplished.
Inject 1 BV of disinfectant at a flow rate of 5BV/h discharging to drain.
If possible, drain down the unit to a level about SOmm above the resin surface.
Inject a second BV of disinfectant at the same rate and retain in the unit for a period of at least eight hours and preferably in the unit overnight. Formaldehyde should be detectable by smell at any drain valve.
Flush the unit to drain using raw water until no formaldehyde is detectable at the drain by Schiffs Test.
Regenerate the resins TWICE (double regeneration) and return the unit to service.*1 BV = 1 litre per litre of resin.

Sodium hypochlorite

Availability
The most convenient packout of sodium hypochlorite is in the form of small carboys/containers.
Preparation
For resin sterilisation a 1% available chlorine solution should be used. This is obtained by diluting the commercially available hypochlorite.

Treatment Procedure
The column should be regenerated with brine before treatment in order to convert all resin to the exhausted form (a double or triple regeneration is often required). It should be ensured particularly that cation resin is fully exhausted before treatment so that there is no possibility of production of chlorine gas.
The minimum volume of solution required to treat the bed is 3 bed volumes (i.e. 3 times the resin volume installed in the unit).

The first bed volume should be passed through the bed at normal regeneration flow rate or approximately 4 bed volumes per hour (4BV/h).

A portion of the second bed volume should be retained in the bed, but for no more than 2 hours.
The third bed volume should be passed through the bed at the same rate as the first bed volume.
The sodium hypochlorite should now be displaced at a rate of approximately 4BV/h with softened water and then rinsed thoroughly to drain to remove any trace of sodium hypochlorite. At least 8-10 bed volumes will be required. The resin should be triple regenerated before returning to service.

Caution
It should be noted that this form of treatment may cause slight decrosslinking of the resin matrix and therefore frequent treatments are not advised. The procedure is not recommended for phenolic, polycondensation, and chelate resins.

In the case of anion resins, the oxidising effect of the sodium hypochlorite is on the amine groups and therefore disinfection in sodium hypochlorite should only be considered in extreme cases and then only on a once off basis.
Please note:
Suitable safety precautions should be taken when using sodium hypochlorite and drains into which the waste is discharged should be free from acids or other chemicals that may react adversely with the dilute hypochlorite discharge.Iron and magnesium explained
Introduction
Iron can be present in several different forms in water. For example in the case of un-aerated borehole water iron can be present in the ferrous state (Fe++) but on oxidation it is converted into the ferric form (Fe+++).
Iron can also be complexed with organic matter; in which case it is present as an anionic complex.
Normally iron present in the ferric state is removed by cation resin operated either in the sodium or hydrogen forms.

In the case of hydrogen form cation resin representing the first stage of a demineralisation system the iron is removed from the water but eluted on regeneration with mineral acid. With softening resin the situation is different, as the ion exchange resin removes the iron from the water but the regeneration procedure using brine does not elute the accumulated iron from the resin during the regeneration cycle. Consequently the iron accumulates on the resin from cycle to cycle and steadily causes progressive iron fouling.
In the case of iron being present as organo/iron complexes the complex is present as an anion and is therefore removed from solution by the anion resin.
Because the anion resin is being regenerated with caustic soda, whilst the organic matter may be substantially removed each regeneration cycle, the iron is retained on the resin. The accumulation of iron on the resin causes the anion resin to become iron fouled.
It is recommended that where the iron content of water is higher than 0.5ppm some form of pre-treatment is used in order to reduce the iron level down to less than 0.1 ppm.

Remedial Action
Cation Resin
When using sulphuric acid constantly while iron is present in the feedwater some accumulation of iron on the resin might take place causing a reduction in performance.
In these cases, treatment with hydrochloric acid should be considered providing the internal construction of the units and attendant pipe work make this possible.
In the case of accumulation of iron on Base Exchange softening resin, again either hydrochloric acid or sodium dithionite treatment may be considered.

Sodium dithionite treatment

Sodium dithionite is a powerful reducing agent and when applied to an iron fouled resin bed will reduce any ferric iron present to the soluble ferrous form. Thus the bed can be freed from iron during a normal aqueous cycle.
We would recommend the following procedure for applying the sodium dithionite to a resin bed: -
The sodium dithionite should be added to water (and not the reverse) so as to form a 4% solution.
Caution should be shown when mixing the sodium dithionite because strong fumes of an obnoxious nature are evolved during the mixing process. Sufficient solution should be mixed so that when applied to the resin bed there is sufficient to fully immerse the whole of the resin. The resin should be agitated so that the sodium dithionite solution is evenly distributed throughout the bed.
Air should not be used for agitation purposes, as this will tend to oxidise the sodium dithionite.
The dithionite should be allowed to remain in contact with the resin bed for a minimum of 3 hours but 6 hours if possible.

After this period drain and rinse the unit thoroughly in a down flow fashion after pressuring the unit and then backwash for a full 30 minutes in order to remove any extraneous matter.
After this last procedure the unit should be regenerated in the normal way prior to it being returned to service.

Because of the relative instability of sodium dithionite solution a method utilising sodium tripolyphosphate has been found to be even more effective than using sodium dithionite alone.
In this instance the solution should be made up of 2% sodium dithionite 2% sodium tripolyphosphate. The resultant solution retains its iron removal power for a period of up to sixteen hours because of its greater stability.
In instances where a preventive procedure may be considered we would recommend the addition of a 1 gram of sodium dithionite to every 100 grams of sodium chloride used during the regeneration sequence.
However, we would emphasise that the same precaution should be taken in both the preventing of oxidation of the sodium dithionite by addition immediately prior to brine injection and also in the method of addition to brine solution.

The general characteristics of sodium dithionite together with the precautionary procedures are as follows: -

Characteristics of sodium dithionite

Sodium dithionite will decompose under the influence of heat or moisture. For this reason sodium dithionite should be kept in sealed watertight containers and stored in a cool dry place. Under such conditions this material can be stored over a pro- longed period with negligible loss in activity. Care should be exercised in handling sodium dithionite since, on contact with water; this product decomposes quite rapidly forming gases that can ignite spontaneously.
For this reason Sodium Dithionite is classified as a flammable solid and is shipped under the appropriate caution label. Because of the above mentioned, any material which is spilled should be promptly cleaned up and the site washed with copious amounts of water. Partially used containers represent a definite fire hazard.
When fighting a sodium dithionite fire the burning material should be deluged with water since too little water may be worse than none at all. Carbon dioxide and dry fire extinguishers are valueless since the product provides for its own oxygen for combustion.

Caution
Full details of the recommended procedure for storing and handling sodium dithionite should be obtained from the supplier and these recommendations strictly adhered to so as to ensure full compliance with local Health and Safety Regulations.

Hydrochloric acid treatment

In many instances it is not possible to treat softening resins with hydrochloric acid in situ because of the materials of construction of the softening unit.

However, where it is possible, 6% hydrochloric acid should be utilised and three bed volumes applied retaining the middle bed volume in contact with the resin for a period in excess of two hours (warming to 40'C is beneficial).
The resin should then be regenerated twice with 10% brine solution, before putting back into service.

Organic fouling explained

Introduction
It is well known that anion resins are susceptible to fouling by the humic and fulvic acids sometimes found in surface waters. These organic species, because of the relatively large molecular weights, become trapped within the resin matrix (to a greater or lesser degree depending upon the resin) and specific procedures have to be employed to cause recovery of the original ion exchange properties of the resin.
The symptoms of organic fouling include long rinse requirements, poor capacity and, in the case of strong base resins, higher silica leakage.

Treatment

The most common forms of treatment involve the use of brine solution; the procedure is as follows: -
The resin should be treated at the end of the normal exhaustion cycle.
Three bed volumes of 10% w/v brine solution containing 2% w/v caustic soda should be prepared.One bed volume should be introduced into the ion exchange unit at a flow rate not exceeding 2 BV's per hour followed by a second bed volume -this second bed volume should be retained in the unit for as long as possible, but at least 4 hours. Some agitation, if possible, should be employed periodically throughout the retention period.
At the end of the retention period the last bed volume of brine should be passed through the resin at a rate of 1 BV per hour and the resin thoroughly rinsed with clean water until free from brine.
The resin should be subject to at least two complete regeneration cycles before being put back on line.
N.B. Brine at minimum 35°C should be employed or preferably as high as 60°C so as to produce a better organic elution effect.
Iron/Organic Complexes

This subject is covered to some extent in the section on iron fouling.
Occasionally the presence of iron is detected on the anion resin. This can arise from an iron/organic complex being present in the raw feed water. In these cases, it is advisable to consider treatment of the anion resin with 6% hydrochloric acid immediately after the brine treatment.

The procedure that should be followed is similar to that given for brining. It is extremely important that all traces of hydrochloric acid are removed from the unit before introduction of the caustic soda regenerant.
It is important to ensure that the materials of construction are suitably resistant to hydrochloric acid.Which minerals cause water hardness?
The most common are magnesium, manganese and calcium

Why is hard water a problem?

For many uses, hard water is not a concern, although there are equally as many scenarios that hard water would be become an issue. One problem is the reaction soap has with hard water. The reaction causes the soap to form a scum that can result to all sorts of problems. One of which is the scum not washing off your body properly, resulting in clogged pores. This could then lead onto skin irritation, especially if the service user already suffers from skin irritations such as eczema. Another problem that occurs with the use of hard water is the prevention of soaps to create a lather, hard water tries to prevent this process, therefore service users end up using twice as much soap, whether is be washing the car, washing clothes or washing themselves. The obvious problem to this is that it is not cost effective.

Can Industrial Water Equipment test my water?

Yes, please see water analysis link

What should be done if water is found to be hard?

Although considered a luxury, treating water that is not above 3GPG hard is not necessary. It will provide extra comfort when bathing or shaving but the cost of the instillation will not be saved from the running of the system. On the other hand, water that is found to be over 3 GPG would benefit from receiving treatment from a water conditioner. This is because the effects of the hard water being softened would be extremely noticeable. Another advantage is that the savings that the water conditioner would generate would cover the cost of the installation.

What should I look for in a water conditioner?

Firstly you need to determine the required volume of the water conditioner and the resin. You need to ensure that the resin will be enough for your daily water usage. The average water usage for a household is 87 gallons per day per person. Another thing to look for in a water conditioner is the method in which you want to recharge the unit. There are several options. The most common of which is to recharge by a time clock. This method relies upon a calculation of how much water you are going to use throughout a day, then the information will be programmed into the timer resulting in the timer knowing when it needs to recharge. It will be set to recharge at a certain day or certain time of day. In theory this works, but any changes to your routine can result in wasted salt and water or running out of softened water.

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