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Specialists in reverse osmosis, water softeners, water filters, effluent treatment, spares and services - Industrial Water Equipment LTD.

To assist in the service we provide you, have you got a few spare minutes to fill in our customer satisfaction survey?

Our objectives are to provide you with a top quality service and your comments are greatly appreciated and genuinely valued.

1 = Excellent, 2 = Good, 3 = Satisfactory, 4 = Poor

Customer Name

IWE Contact Name

Date

How do you rate our responsiveness in dealing with you?

How do you rate our professionalism in dealing with you?

If you received any technical support, how do you rate the technical competence of our engineers and their response time?

How do you rate our products and services and did they meet your needs and expectations regarding quality and performance?

How do you rate our delivery on time performance and our commitment to meet your delivery expectations?

How do you rate the competitiveness of our products and do they represent best value for total cost of lifetime ownership?

How do you rate our approach to quality management to ensure complete customer satisfaction?

Overall How do you rate IWE?

Are we easy to communicate with?

Yes

Comments

Are we responsive to your enquiries?

Yes

Comments

Are you always treated professionally, efficiently and with courtesy?

Yes

Comments

Do we do what we say we will do?

Yes

Comments

Is there any other information, which you think might help us to do more to help you?

Industrial Water Equipment Ltd
4 Causeway Lane, Matlock
Derbyshire, DE4 3AR
TEL: +44 (0)1629 55839
FAX: +44 (0)1629 501055

2nd Floor, 13 Upper Baggot Street, Dublin 4, Ireland
TEL: + 00 353 14428670

info@industrialwaterequipment.co.uk

24Hr Helpline - Emergency
Number : 07775 661688

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New Products

Testomat Eco water hardness monitor.

The eco monitor is able to determine water harness from a single measurement point.

Click here to view

IWE's new range of UV Water Filters

Designed for a wide range of Ultraviolet applications.

Technical

Looking for technical information on water treatment? IWE's tech library may be able to help - we are compiling a fantastic library full of information on water treatment and product FAQ's. Tech Library